Stolen Health Record Databases Sell For $500,000 In The Deep Web

From Dark Reading – February 21, 2017 – Ericka Chhickowski

Electronic health record databases proving to be some of the most lucrative stolen data sets in cybercrime underground.

Medical insurance identification, medical profiles, and even complete electronic health record (EHR) databases have attracted the eyes of enterprising black hats, who increasingly see EHR-related documents as some of the hottest commodities peddled in the criminal underground. A new report today shows that complete EHR databases can fetch as much as $500,000 on the Deep Web, and attackers are also making their money off of smaller caches of farmed medical identities, medical insurance ID card information, and personal medical profiles.

The data comes by way of a report from Trend Micro’s TrendLabs Forward-Looking Threat Research (FTR) Team, which took a comprehensive look at how attackers are taking advantage of healthcare organizations’ weaknesses to devastating effect. Cybercriminals always have their eyes open for new profitable revenue streams, and the poor security around increasingly data-rich EHR systems pose a huge opportunity for the bad guys. It might therefore be beneficial for medical clinics to invest in a secure and robust EMR (electronic medical record) platform that might not be so easy to steal patient data. Dermatology clinics, for instance, can seek out software providers like PatientNow or the ones like them that can provide them with secure EMR software (Dermatology PatientNow) that will be suitable for their clinic.

“Monetizing raw data such as PII is nothing new in the underground. What makes EHR in the underground so different is that some of the data can be used to create a whole new list of offerings,” says Mayra Rosario Fuentes, the author of the TrendLabs report. “These wares include fraudulent documents like tax returns or fake IDs, fake driver’s licenses or birth certificates, but also stolen prescriptions with which the buyer can buy drugs. This gives them access to controlled substances such as Ambien, a popular sleep disorder medication known to be abused by many users.”

Fuentes and her FTR team combed through the Deep Web to understand pricing models used by the criminals to sell EHR data. Complete databases may be the most highly coveted items for sale, but other wares based on raw and processed stolen health data were well within the price ranges of even petty crooks.

Medical insurance IDs with valid prescriptions were selling for $0.50 US, and complete profiles of US victims including medical and health insurance data were selling for under $1. Meanwhile, fraudulent tax returns based on stolen medical records were marketed for $13.50 and fake birth certificates based on data stolen from medical records were selling for $500.

Attackers are practically printing money when it comes to this new line of stolen goods, considering how poorly healthcare organizations are protecting their key assets. According to a a separate report out today featuring a survey conducted by 451 Research on behalf of Thales, 69% of US healthcare organizations report their biggest spend is on perimeter defenses.

Meanwhile, they’re leaving holes in the network big enough to drive monster trucks through them, by way of Internet of Things (IoT) medical devices and other poorly secured systems. The TrendLabs report detailed research conducted through Shodan that showed how many of these systems were left accessible to the public internet with minimal to no access controls. Not only did these systems exposing the network to further lateral attacks, but in many instances they provided direct access to the EHR systems themselves, as was the case from exposed interfaces to Polycom conference systems that researchers found in one case.