As a Snare Solutions provider for almost 10 years, Symtrex has in-depth knowledge of the Snare System both Server and Agents. If you are a client, you can generate a support request via your client area. Within the area is a knowledge base of typical questions, as well as some FAQ’s.
If you are not a client and are using the open sourced agents, support is available via the sourceforge forums, however below you can find some additional tips and tricks on configuring the agents.
If you have posted on the forums and have yet to receive a response, please feel free to contact us and we will do our best to provide some answers.
Snare Agent Config for Windows - Document created for our Defense Clients, however provides a great overview of the Windows Agent
Windows Logon Types Information
We will add more documentation upon request.
